How long will it take to receive my order?
You can expect your MooMoo purchase to be made, packaged and delivered to your door (or post office, if you live in a remote part of South Africa) within 5 working days from depositing the money in our account. Some of our items could be quicker (the ones that we hold stock of), but any order should be with you pretty much a week from placing and paying for the order.
We make sure that we keep you up to date with the progress of your order- emailing to confirm receipt of proof of payment; notifying you of when the order has been collected from us by our courier (and informing you of the parcel’s waybill number); as well as giving an indication of the day you can expect delivery. We send parcels to remoter areas via speed services, so they need to be collected from your local post office.
Capetonians can also opt to collect from our premises in Westlake.
Our courier fee is R100 per order, but courier delivery is FREE for all orders valued at R499 or more.